What this means for you
Your account with your pet’s clinical history is still held within a secure database at our Welwyn Garden City branch in Ridgeway, Welwyn Garden City. This enables us to continue to give care to your pet, without interruptions or delay.
This practice is just 5 miles away and offers ample parking, longer opening hours and has all the equipment, services and the experienced knowledgeable team you would expect from a main hospital site, enabling us to offer you an even better level of service.
Find out more about opening hours and services Welwyn Garden City branch.
Healthy Pet Club
Your membership of The Healthy Pet Club will automatically transfer to Welwyn Garden City branch together with details of your account. You can continue to enjoy your usual discounts and savings.
Please note, there will be a change in your Healthy Pet Club reference number which will show as different on your bank statement for the monthly direct debit. If you have any concerns regarding your membership please contact hpc@cvsvets.com .
If you have any concerns about the health or welfare of your pet, the move to Welwyn Garden City branch or you would like to arrange a pre-booked appointment for your pet, please call us on 01707 331 963
We’re delighted to confirm that you will continue to see the same veterinary team at the Welwyn Garden City branch where they will continue to care for your pets alongside their colleagues.
To help us with our new ways of working, and to keep us all safe, please call to book an appointment before attending the practice. This includes for the collection of flea and worming treatment, other medication and food.
We are working safely and will continue to provide care for your pets during the COVID-19 pandemic. We are here to help with telephone consultations and pre-booked appointments 01707 331 963.